Terms and Conditions

Shipping policy

All orders are processed within 5 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 


Potential shipping delays are possible due to a high volume of orders or postal service problems that are outside of our control.

Domestic Shipping Rates and Estimates

West Malaysia* – RM 7

East Malaysia – RM 15

* Free shipping is applicable for West Malaysia with purchases over RM 50. 


Refunds, returns, and exchanges

Please refer to our return & cancellation policy.


For more information, you can reach out to us via: 

+60189891339 or by emailing us at tradisibidanhouse@gmail.com


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